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At Woolworths New Zealand, we pride ourselves on delivering first-class customer service as well as quality products at the best prices available.

CUSTOMER ENQUIRIES

For customer information, our customer care centre is open from 7:00am to 9:00pm from Monday to Friday and 8:00am to 5:00pm on weekends.

Phone the Countdown Customer Care Centre: 0800 40 40 40 or email customerinfo@countdown.co.nz

MEDIA AND GOVERNMENT ENQUIRIES

If you are a journalist or government representative, please contact the Communications and Public Affairs office by emailing media@countdown.co.nz. 

GENERAL ENQUIRIES

The Woolworths New Zealand support office is open between 8:00am and 5:00pm from Monday to Friday.

Phone the Support Office: (09) 275 2788

Postal Address: Woolworths New Zealand Limited, Private Bag 93306, Otahuhu, Manukau
Physical Address: 80 Favona Rd, Mangere, Manukau 2024

Alternatively, please use the form below or email your query or comments to customerinfo@countdown.co.nz